FAQ's


How do I use my Credit Card instead of my paypal account?
How do I make a purchase without a paypal account?
How do I download my Digial Files?
Downloading your Digital Files during the Checkout Process
Downloading your Digital File from the main Coach Resources Website
Downloading your Digital Files from your Coach Resources Invoice

How do I use my Credit Card instead of paypal?

Coach Resources uses Paypal for all transactions, we feel this vendor offers the highest level of security as well as the best customer service.

You can use Paypal whether or not you actually have a paypal account. Here are a few easy steps.

1. During Step 3 of the Coach Resources Checkout Process you should click the Paypal Button, you will be redirected to the paypal site.

Paypal

2. From this page you select “Don’t have a paypal account? User your credit card or bank account(where available) Continue

paypal

3. Next you will be asked to enter your Credit card information.

entering cc info

From here you will be able to pay with your credit card and when the transaction is complete you will be redirected back to the Coach Resources website where you will be able to download your digital files.



How do I download my digital purchase?  

There are 3 ways you are offered to download your digital files:


Downloading your digital files during the Checkout Process


1. Step 4 of the Check out process, is the successful notification that we have received your payment. At this time you will be able to download your digital files.

shopping cart step 4

1b. Click the Download button and choose "save to disk" or "save file", you will be promoted to select a location to save the file. Be sure to remember where you saved it :)


If you didn't notice the first option or you want to download the file again, you can do this.

Downloading your digital files from the main Coach Resources Website

2. You can access all digital files you have purchased from the Coach Resources website.

2b. Go to the Coach Resources Website http://www.coachresouces.ca/cart

2c. Log into the website, Go to My Account at the top right hand corner of the page

My Account

2d. Find the order you would like to download, click the view button.

view order

2e. Find the digital product you would like to download, Click the Download button and choose "save to disk" or "save file", you will be promoted to select a location to save the file. Be sure to remember where you saved it :)

Download link

Downloading your digital files from your Coach Resources Invoice.

1. You have received a Coach Resources Invoice in your email.  Click the Detailed Invoice Link

invoice

2. Login into your account - click Continue (if you have forgot your password click the Forgot password link and it will be emailed to you )

login

3.  You will be taken to your Order Information.  Click the Download button and Save to your computer.

order info